Shipping Policy
Last Updated: December 2025
At jamenjaw.com, we are committed to providing reliable, transparent, and efficient shipping services for all customers. This Shipping Policy explains how orders for our denim shirts, jackets, and jeans are processed, shipped, tracked, and delivered. It outlines important information regarding shipping costs, handling times, delivery timelines, carrier services, and customer responsibilities.
By placing an order on jamenjaw.com, you agree to the terms and conditions outlined in this Shipping Policy. We encourage you to read this document carefully before completing your purchase.
1. Shipping Coverage
jamenjaw.com currently ships to eligible destinations where our delivery partners operate. Shipping availability may vary depending on logistical constraints, carrier access, customs regulations, and local delivery conditions.
If an address is not serviceable, customers will be notified during checkout or contacted by our support team before order fulfillment.
2. Shipping Cost
We offer a simple and transparent flat-rate shipping fee for all qualifying orders.
| Shipping Method | Cost (USD) | Applies To |
|---|---|---|
| Standard Shipping | $6.99 (Flat Rate) | All orders, regardless of order value or quantity |
The flat shipping rate applies per order, not per item. No hidden handling or packaging fees are added beyond the stated shipping cost. Shipping charges are calculated and displayed clearly at checkout before payment confirmation.
3. Order Processing & Handling Time
All orders placed on jamenjaw.com are processed promptly according to our standard handling schedule.
Handling Time: 0 – 2 business days
- Orders are prepared, packed, and handed over to the shipping carrier within this timeframe.
- Handling time does not include transit or delivery time.
- Orders placed after the daily cutoff time, on weekends, or on holidays will begin processing on the next business day.
4. Order Cut-Off Time
| Detail | Time |
|---|---|
| Daily Order Cut-Off | 5:00 PM (EST) |
| Processing Days | Monday – Friday |
Orders placed before 5:00 PM EST on business days are considered for same-day processing. Orders placed after 5:00 PM EST, or on weekends, will be processed on the next business day.
5. Shipping & Transit Time
| Stage | Timeframe |
|---|---|
| Handling & Processing | 0 – 2 business days |
| Transit Time | 3 – 8 business days |
| Total Estimated Delivery Time | 3 – 10 business days |
Delivery estimates are based on average carrier performance. Actual delivery times may vary due to weather conditions, peak seasons, customs clearance (if applicable), or carrier delays beyond our control.
6. Delivery Services
jamenjaw.com partners with reliable shipping carriers to ensure timely and secure delivery of all orders. Carriers are selected based on destination, package size, and service availability. We reserve the right to choose the most appropriate carrier for each shipment. Orders may be delivered via national or regional courier services depending on location.
7. Order Tracking
Once your order ships, a shipping confirmation email will be sent to the email address provided at checkout. The email will include the tracking number, carrier name, and tracking link when available.
Please allow up to 24–48 hours after shipment for tracking information to update in the carrier’s system.
8. Shipping Confirmation & Notifications
- Order Confirmation Email – Sent immediately after order placement
- Shipping Confirmation Email – Sent once the order has been shipped
- Tracking Updates – Provided by the carrier (if enabled)
It is the customer’s responsibility to ensure that the email address entered at checkout is accurate and accessible.
9. Delivery Address Accuracy
Customers must ensure that all shipping details are complete and correct, including recipient name, street address, unit number (if applicable), city, state, postal code, and valid contact information.
jamenjaw.com is not responsible for delays or delivery errors caused by incorrect or incomplete addresses. If an order is returned due to address issues, additional shipping fees may apply for reshipment.
10. Failed Deliveries & Returned Packages
A delivery may be considered unsuccessful due to invalid addresses, refused packages, or unsuccessful delivery attempts. Original shipping fees are non-refundable, and additional fees may apply for re-delivery.
11. Delays Beyond Our Control
jamenjaw.com is not liable for delays caused by severe weather, carrier disruptions, customs inspections, peak shipping periods, or force majeure events. We will assist customers in tracking and resolving delivery issues whenever possible.
12. Shipping During Holidays & Peak Seasons
During holidays, promotions, or sales events, handling and transit times may be extended. We recommend placing orders early during peak seasons to avoid delays.
13. Damaged or Lost Shipments
Damaged Items: Contact our support team within 48 hours of delivery and provide clear photos of the damaged item and packaging.
Lost Packages: If tracking indicates a shipment is lost, please contact us promptly so we can coordinate with the carrier and provide a suitable resolution.
14. Customer Support & Shipping Assistance
| Detail | Availability |
|---|---|
| Support Time | 8:00 AM – 7:00 PM (EST) |
| Support Days | Monday – Saturday |
15. Policy Updates & Changes
jamenjaw.com reserves the right to update or modify this Shipping Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.
16. Contact Information
For questions related to shipping, delivery timelines, or order tracking, please contact our customer support team during business hours. We are committed to providing clear communication and dependable service for every order.
Thank you for choosing jamenjaw.com. We appreciate your trust in our brand and are dedicated to delivering quality denim shirts, jackets, and jeans with reliable and transparent shipping practices.